Shipping & Returns

Delivery & Shipping Policy – After ordering online, you will receive an email confirmation with your order details (if you
have provided your email address). We will normally confirm receipt of your order within a few minutes of ordering.

We will attempt to send your goods via Parcel Post (for items up to 3kg) within two (2) working days; however, if goods are unavailable delivery will take
a little longer. A flat rate of $9.90 will be applied for shipping items up to 3kg. In the event that you order an item larger than 3kg, we will
contact you to discuss shipping options.

If you wish to query a delivery please contact us at enquiries@ausmhc.com.au

Refund & Returns Policy – If for any reason you are not completely satisfied with your purchase we will give you a 28-day money-back
guarantee from the time you receive the goods. Please email us at enquiries@ausmhc.com.au within that time if you are not satisfied with your purchase so that we can resolve any problems.

This refund policy does not apply to goods that have been worn or used, damaged after delivery, or if any attempt has been made to alter the product or
if they have been dropped or broken. All products must be returned in their original condition.

All postage and insurance costs are to be paid by the buyer. We recommend that you return the product via Registered post and that you pre-pay all postage.
You assume any risk of lost, stolen or damaged goods during transit & therefore advise you to take out shipment registration of insurance with your
postal carrier. Australian Motor Homes Pty Ltd will not be responsible for parcels lost or damaged in transit if you choose not to insure.